Johannesburg, South Africa · software · systems

Your business has work that should not have to be done manually.

We build websites and business software, from CRMs and POS to booking, B2B, call-centre and salon systems. We solve the problems behind the process.

A workflow, at a glance

One enquiry. The right next steps.

  1. Customer

    WHATSAPP

    Sends an enquiry

  2. Automation

    WORKFLOW

    Captures the details

  3. Your team

    BUSINESS TOOLS

    Gets the right information

  4. Follow-up

    CUSTOMER CARE

    Happens on time

We build

Websites · Applications · Automations · WhatsApp systems · Business tools

The problem

A growing business creates more work.

More enquiries.

More customers.

More follow-ups.

More invoices.

More messages.

More spreadsheets.

More repetitive tasks.

Eventually, people spend valuable time moving information between systems instead of working on the business.

One connected flow

That's where we come in.

The question

What should a person still be doing, and what should the system handle?

We start by understanding the business process before deciding what software to build. The right answer might be a website, a connected workflow, or simply a better way to pass information between people.

A business owner taking time to think through work at their desk

Start with people and process

Understand the work before choosing the tool.

Automation

Automation is simply getting the system to handle the work you repeat.

A customer sends a WhatsApp message. Instead of someone replying, recording details, forwarding information and remembering to follow up, the system handles the repeatable steps.

  1. 01Receive the message
  2. 02Understand what the customer needs
  3. 03Ask the required questions
  4. 04Capture the information
  5. 05Notify the right person
  6. 06Store the enquiry
  7. 07Follow up automatically

The point isn't to remove people from the process. The point is to remove unnecessary work from the people who matter.

WhatsApp agents & bots

A WhatsApp number can answer a message.

A WhatsApp system can move a business process forward.

  1. 01Customer
  2. 02WhatsApp
  3. 03Agent / Bot
  4. 04Information captured
  5. 05Business system
  6. 06Staff notification
  7. 07Follow-up
Customer enquiriesBooking requestsLead qualificationOrder updatesAppointment remindersCustomer supportInternal notificationsFollow-ups

A customer journey

Different tools. One connected system.

The parts work better when they share information. Here's one way a customer journey can flow.

  1. 01Discover

    Customer finds the business through Google or SEO.

  2. 02Visit

    Customer visits the website.

  3. 03Enquire

    Customer contacts the business through WhatsApp.

  4. 04Capture

    A WhatsApp agent captures the information.

  5. 05Notify

    The relevant team member receives the enquiry.

  6. 06Follow up

    The system follows up automatically.

  7. 07Track

    The business can monitor the interaction.

Website + SEO + WhatsApp + Automation + Software

Less repetition. More connected work.

Manual · repetitive · disconnected

Work · tasks · systems

Turn manual work into connected systems.

In development · South Africa

MyNextDriver

A South African platform connecting drivers with vehicle owners, rental and fleet companies, and businesses. Drivers can find a vehicle to work in for e-hailing or other driving work; owners and companies can review drivers before making contact.

It is an independent mobility solution built around the needs of both sides, not a ride-hailing service.

Explore the product in development →
Drivers connected with vehicle partnersMyNextDriver connects drivers looking for vehicles with vehicle owners, rental companies, fleets and businesses.DRIVERSFIND VEHICLESMY NEXTDRIVERVEHICLEPARTNERSTWO SIDES · ONE CONNECTION

Driver Passport

Platform experience: Driver-provided

Our process

How we work.

  1. 01

    Understand

    We start with the business, not the software.

  2. 02

    Map

    We break down the current process and the handoffs.

  3. 03

    Build

    We create the system the process actually needs.

  4. 04

    Test

    We check the system against real scenarios.

  5. 05

    Improve

    We refine it as it becomes part of the business.

Pricing

Simple, transparent pricing.

Final pricing depends on requirements, content, integrations and functionality.

See full pricing →

Website development

Simple

R2,500

Business

R3,500

Advanced

R8,000

Workflow automation

Starting from R3,500

Tell us what you want to automate

About Intellisekt

Built in Johannesburg. Focused on real solutions.

We are a Johannesburg-based development team. We learn how the work happens, then build useful technology around it.

Learn more about Intellisekt →

Start a conversation

Have something that needs building?

Tell us what you're trying to build, what currently takes too much time, or where a business process gets stuck.